Answer every new lead while it is still warm
The lead response agent replies as soon as a lead arrives, asks your industry's qualifying questions and books the appointment on your calendar.
Lead answered and booked
Consultation · Thu 10:00
New lead · website form
- First text sent as the lead arrived
- Qualified by the industry pack's questions
- Booked on the connected calendar
1
The problem
- Leads from ads, forms and calls arrive at night, on weekends and while your team is busy.
- A missed call or a slow reply goes to the next business on the list.
- Staff spend their time asking the same qualifying questions instead of serving the good leads.
2
How it works
Intake from every source
Website forms, the hosted form, chat, email, call tracking numbers and Meta, Google, LinkedIn and TikTok lead forms all land in one lead list.
First reply right away
The first text is queued the moment a lead arrives and sent within consent and quiet-hours rules. With written AI consent and a connected voice account, an AI callback can follow.
Qualify with your pack
The industry pack's questions decide the score and tier in code, every turn, not by the model's guess.
Book and hand off
Books on Calendly, Cal.com, Google Calendar or Microsoft 365, then hands the lead to your CRM (HubSpot or GoHighLevel).
Missed-call text-back
A missed call gets a text back, with a 60-second target, plus a callback queue for your staff. Industries that need written consent first are respected.
3
What you approve
- The agent's script and the words it may and may not use, per industry
- Which channels it may use and when (quiet hours, autonomy level)
- Any reactivation campaign to older leads, which uses approved templates only
4
What you get
- Every lead answered and logged, with the conversation, score and source
- Hot leads escalated to your staff when they have not booked within 10 minutes
- Median speed to lead and missed-call text-back timing, tracked in the app
Where it stands today
Text messaging runs on Twilio and voice on Retell; both need your accounts and, for US texting, A2P 10DLC registration.